AVCLabs M4V Converter Plus FAQs
Question 1: What is the difference between trial version and full version?
A: The only difference is that the trial version of M4V Converter Plus can convert only 3 minutes for each movies while the full version has no such limit. After you have bought a license, we'll send you keycode to unlock the limitation and get the full version.
Question 2: What Benefits do we have after Registration?
A: First, unlimited use without any time and function restrictions. Second, FREE upgrades to the updated versions of the same product released.
Question 3: How can I get the free trial version of the software?
A: Download the software you want from our website and install it.
Question 4: Why I didn't receive the license code several hours after my purchase?
A: You will receive the confirmation email with license code upon the transaction of your order. Please check your inbox.
If you do not receive confirmation email with license code, please check the spam folder to see if the auto-generated email is marked as spam.
If there is no confirmation email at all, then it must be blocked out by the filter of your email service provider.
If you are under one of the last two situations, please contact our Support Team to get assistance.
Question 5: How can I get the product and license?
A: Once you complete the online order, you were supposed to receive an email with the order information and license code. If you haven't received the register email from us in 24 hours, please contact us.
Trial version of M4V Converter Plus is available on our website. For your convenience, just click here to download the program.
Question 6: What if I lost the license code?
A: Please provide us with detailed information about your purchase, such as email address, user name, etc, product name, when you paid.
AVCLabs Audiobook Converter FAQs
Question 1: Why the output file is only 3 minutes long?
A: It's the limitation of trial version. After you have bought a single user license, we'll send you a key/code to unlock the limitation.
Question 2: What I need to do to use Audiobook Converter?
A: You should quit iTunes before running Audiobook Converter, and you'd better don't user iTunes while converting. Because we need iTunes to play your audio book background. Any operations on iTunes while converting may affect the result.
Question 3: Which kind of audio book could be converted?
A: All the audio books that could be played on your iTunes, could be converted by Audiobook Converter, including audio book you bought.
Question 4: Why I can't select the audio book to convert?
A: Please make sure that the audio book is in the Library of audiobook on iTunes.
As to the questions on Any DVD Converter for Mac, Any Video Converter for Mac, Any DVD Cloner for Mac, Audio Converter for Mac, please contact our technical support at support [at] avclabs.com (replace [at] as @ before sending message).